Information We Collect

Data You Provide Directly

When you reach out to us or use our services, we collect information you choose to share. This includes your name, email address, phone number, and company details. If you're filling out a contact form or requesting a consultation, we'll ask for business-specific information that helps us understand your needs better.

• Contact information (name, email, phone number, business address)
• Company details and business activity information
• Financial data relevant to analysis requests
• Communication preferences and correspondence history
• Payment information for service transactions

Automatically Collected Information

Like most websites, we gather some data automatically through cookies and similar technologies. This helps us understand how people use our site and where we can improve. We collect IP addresses, browser types, device information, and pages you visit on our site.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our services. We're not interested in collecting data just to have it—everything we gather has a practical use.

• Providing business analysis services and responding to your inquiries
• Processing transactions and managing service delivery
• Sending updates about your projects and service-related communications
• Improving our website functionality and user experience
• Complying with legal obligations under Vietnam law
• Protecting against fraud and maintaining security

We might occasionally send you information about new services or updates that could be relevant to your business. But if you'd rather not receive these, you can opt out anytime through the unsubscribe link in our emails.

Data Storage and Security

We store your data on secure servers located in facilities that meet international security standards. Our team has implemented multiple layers of protection including encryption, access controls, and regular security audits.

Security Measures

• SSL encryption for all data transmitted through our website
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates to our systems
• Secure backup procedures to prevent data loss
• Employee training on data protection protocols

While we take every reasonable precaution, no system is completely immune to security risks. If we ever detect a breach that affects your data, we'll notify you promptly and take immediate action to address the situation.

Data Retention Periods

After these periods expire, we securely delete or anonymize your information so it can't be traced back to you. If you request deletion before these periods end, we'll honor that request unless we're legally required to keep certain records.

Your Rights Under Vietnam Law

Vietnam's legal framework gives you specific rights regarding your personal data. We comply fully with these regulations and make it straightforward for you to exercise these rights.

Access and Correction

You can request a copy of the personal information we hold about you at any time. If something's incorrect or outdated, just let us know and we'll update it within 15 business days. There's no charge for this service.

Data Portability

Want to take your data elsewhere? We'll provide your information in a commonly used, machine-readable format. This makes it easy to transfer to another service provider if that's what you decide to do.

Deletion Requests

You have the right to request deletion of your personal data. We'll process this within 30 days unless we're legally obligated to retain certain information for accounting, tax, or dispute resolution purposes.

Sharing Your Information

We share your data only when necessary and always with care. Here's who might receive your information and why.

• Service providers who help us operate our business (cloud hosting, email services, payment processors)
• Professional advisors including lawyers and accountants when required
• Government authorities when legally required or to protect our rights
• Business successors in the unlikely event of a merger or acquisition

All third parties we work with are contractually bound to protect your information and can only use it for the specific purposes we authorize. They can't share or sell your data to anyone else.

International Data Transfers

Some of our service providers operate outside Vietnam. When we transfer data internationally, we ensure adequate protection through standard contractual clauses and by working only with providers who maintain strong security practices.

If your data goes outside Vietnam, it receives the same level of protection it would have here. We verify this before establishing any international partnership.

Cookies and Tracking Technologies

Our website uses cookies to remember your preferences and understand how people interact with our content. Most browsers accept cookies automatically, but you can adjust your settings if you prefer not to receive them.

Types of Cookies We Use

• Essential cookies that make the website function properly
• Performance cookies that help us understand site usage patterns
• Functionality cookies that remember your preferences

Disabling cookies might affect some features of our website, but you'll still be able to access most content and services. We don't use cookies to track you across other websites.

Children's Privacy

Our services are designed for businesses and professionals. We don't knowingly collect information from anyone under 18 years old. If we discover we've accidentally collected data from a minor, we'll delete it immediately.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

The "Last Updated" date at the top of this page shows when we most recently revised the policy. We encourage you to check back occasionally to stay informed about how we're protecting your information.